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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danielle Bogle

Danielle Bogle

October 28, 2024

5  out of  5
rating by Danielle Bogle
"I started working here a few months ago and it has been the most amazing experience! I have got to know each member and see everyone on the team go above and beyond with the customers. They truly put their all into every sale or conversation with customers while wanting the best interest of each one. Overall, an amazing staff and can say that they are all dedicated to the business and its customers!"
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Sudharsan Karthikeyan

September 5, 2024

5  out of  5
rating by Sudharsan Karthikeyan
"Great ppl !! Convenient customer service."
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Tollin Johnson

August 23, 2024

5  out of  5
rating by Tollin Johnson
"Kelsi's knowledge is top-notch. Very easy to work with!"
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Leigh Collins

July 24, 2024

5  out of  5
rating by Leigh Collins
"Thank you for your professionalism and stellar service. Kelsi was great to work with and I am happy I chose this office for our insurance needs."
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Maxine Williams

May 1, 2024

5  out of  5
rating by Maxine Williams
"Mandy and her team bring a positive and energetic response to the insurance world. They truly care about people and not just earning a commission. Highly recommend this office. They truly care about your family as individuals and reach out when they hear of your specific needs! Always a quick response to any quick question or concern! Highly recommend!"
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Mike Welch

April 3, 2024

5  out of  5
rating by Mike Welch
"Mandy Reed and her staff are incredible! Home town feel and AMAZING service! You call..they answer..yes, actually a human on the other end of the line. They are great people. Don't waste your money on insurance companies that don't care about you..these people honestly care about you. Best part is I'm paying about the same as my old nightmare of an insurance company. Thanks guy's!!! Mike."
We responded:
"LOVE hearing this!! Thank you Mike. "
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Stacy Irwin

March 22, 2024

5  out of  5
rating by Stacy Irwin
"After multiple conversations with other insurance agents and still no quotes. I scheduled and appointment with Mandy. She walked me through everything, provided so much information and reassurance. Left her office an hour later with home and auto insurance and truly a new friend!"
We responded:
"So glad our paths crossed!! Thank you for your business!"
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Wade Rippeon

March 21, 2024

5  out of  5
rating by Wade Rippeon
"They are always on top of things! Really appreciate the quick responses from Rowan. Great team. Thanks for all your help!"
We responded:
"Thank you! Love my team! Thank you for sharing!"
Profile photo of Kassandra Overocker

Kassandra Overocker

March 14, 2024

5  out of  5
rating by Kassandra Overocker
"I recently worked with Mandy's team (shoutout to Kelsi!) for a qoute on home and auto. She was friendly, prompt, and made the process as smooth as can be! I'd highly recommend the Mandy Reed agency for any of your insurance & financial service needs!!"
We responded:
"I didn’t know you called!! Yay thank you so much!"
Profile photo of Angela Greene

Angela Greene

March 8, 2024

5  out of  5
rating by Angela Greene
"Mandy and team are the best! I moved from Seattle to Bloomington and can’t recommend their office enough to all my colleagues and friends. Responsive, friendly, and welcoming to the community."
We responded:
"Thank you for sharing your experience!! Welcome to town!"
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Nancy Glover

March 7, 2024

5  out of  5
rating by Nancy Glover
"I have been dealing with this office for a long time now and I have had nothing but a great experience with everyone there. Always helpful and prompt to get back to me, helping find the best deal for me. Would very highly recommend this office to anyone. Thank you to them for all the help."
We responded:
"Thank you for sharing, Nancy!"
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Addie Collins

March 4, 2024

5  out of  5
rating by Addie Collins
"I would highly recommend! Kelsi was prompt and friendly, making the process quick and easy. I also loved the personalized thank you card from their office :) Awesome customer service!"
We responded:
"Kelsi does a great job. Thank you for sharing and for becoming a customer!"
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Jeffrey Bathe

March 3, 2024

5  out of  5
rating by Jeffrey Bathe
"While I am a new customer with State Farm, my impression of the agency has been set high. Kelsi made the process real easy and helped getting our family taken care by answering all of our questions."
We responded:
"Thanks for sharing and for becoming a customer! Kelsi does a great job!!"
Profile photo of Matt Speer

Matt Speer

March 1, 2024

5  out of  5
rating by Matt Speer
"I dont make many changes to my insurance but when I do I call Rowan at Mandy reeds office! Stay classy State Farm ;) Rowan made the experience simple and got everything done that I needed!"
We responded:
"Thanks, Matt!!"
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Raghav Vijay

February 21, 2024

5  out of  5
rating by Raghav Vijay
"It has been an amazing experience working with Kelsi and the rest of the team so far! The entire team is very responsive and they all work very efficiently. I would highly recommend them to anybody looking to get insured as they provide an unparalleled experience in the insurance industry :)"
We responded:
"Thanks Raghav!!"
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SEVENS BOUTIQUE

February 19, 2024

5  out of  5
rating by SEVENS BOUTIQUE
"Great staff!! 10/10"
We responded:
"Thanks for leaving a review!"
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Becky Herald

February 19, 2024

5  out of  5
rating by Becky Herald
"Rowan from Mandy's office always takes care of our family's needs, whatever they might be. Very courteous and prompt."
We responded:
"Thank you for sharing your experiences with Rowan! We love her and we're grateful for your business too, Becky! "
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Kristina Finefield

February 19, 2024

5  out of  5
rating by Kristina Finefield
"In the Fall of '23, one of my daughters spoke of how her insurance agent was dismissive and less than helpful. So, knowing Mandy, I told my daughter to see what Mandy could do for her. Then soon after, my youngest daughter had problems with her insurance company to get a tow truck. We got it figured out...without that company's assistance...and within days she, too, was reaching out to Mandy. We were talking about those experiences last night, and both girls are thrilled to have found Mandy. Actually, they are amazed at how helpful a really good agent can be! (And saving money with more coverage is amazing, too!) That's Mandy!"
We responded:
"Thank you so much!! We're so happy to take care of your kids and appreciate you sending them our way!"
Profile photo of Dustin Trusner

Dustin Trusner

February 19, 2024

5  out of  5
rating by Dustin Trusner
"Kelsi and all of the staff at Mandy Reeds office are simply amazing. They have always been on top of everything gets things done and always very respectful and polite. I will continue to work with them and make recommendations also!"
We responded:
"Thank you so much for sharing the kind words about our agency!"
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Duze 54

February 9, 2024

5  out of  5
rating by Duze 54
"She is very professional and on top of due dates and business! She has given me quotes for 3 years now, without me having to contact her. Still trying, and I am impressed since not getting under my company bids yet!"
We responded:
"Thank you!! We are eager to grow our business and take care of more people! Grateful for the opportunity to work with you!"
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Caleb

January 18, 2024

5  out of  5
rating by Caleb
"Greatest agent by far, always friendly and honest. I had to call back quite a few times because I was struggling with the dealership, however Mandy and her team were always patient and helpful. Even helping me save money! $$$"
We responded:
"Thank you, Caleb!! So appreciate the feedback!"
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Dave Kinsella

January 17, 2024

5  out of  5
rating by Dave Kinsella
"The Reed team is very pro-active with the management of our 15+ policies (they have recommended changes that have provided cost-savings and but also uncovered areas where we may have been under-insured). Response times are nearly instantaneous (especially via text message). They entire staff is knowledgeable and friendly. I highly recommend visiting their kid and pet friendly office and give them a chance to win your business."
We responded:
"So glad our paths crossed, Dave! Looking forward to many more years!"
Profile photo of Digital Monty

Digital Monty

January 17, 2024

5  out of  5
rating by Digital Monty
"Mandy is an amazing agent. She went out of her way to gain my business. She gave me exactly what I needed. I couldn’t have asked for more. Also, she is very patient and had no problem answering all my questions."
We responded:
"Thank you so much for allowing me to earn your business!!"
Profile photo of Bradley Ladage

Bradley Ladage

January 16, 2024

5  out of  5
rating by Bradley Ladage
"Mandy is absolutely amazing. I heard her advertisement on the radio, so I called to get some info. She was super helpful and gave me a quote. As I waited a few days to decide what to do she sent me numerous texts. No agent has ever done this. In that short amount of time the rate had actually dropped. Full disclosure. I have a new truck, a camper, and an antique car and she got me a 150k in life insurance. Plus all of my vehicles were quoted by her for more insurance then I had on my previous policy. Then with her policy I'm paying only 230 a month TOTAL...So of course I switched. Mandy is no longer just an agent she's a friend. Her customer service is unbelievable. Thanks Mandy."
We responded:
"Thank you for trusting me, Brad! I'm glad we saved you money with better coverage too!"
Profile photo of Mandy Evers

Mandy Evers

January 16, 2024

4  out of  5
rating by Mandy Evers
"Mandy pinpointed an area where we could save some money getting a discount for our home insurance that our previous agent missed! Glad we made the switch!"
We responded:
"So grateful to be able to be your agent, Mandy and Cari!"